Banking veteran Vicki Kraai draws from her 25+ years of experience to ensure your bank’s success.
What if you train them and they leave? What if you don’t and they stay?
Vicki is Owner/Founder of VK Solutions, a consulting company. Vicki’s 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki’s many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program. She has a passion for developing people for success in their roles and careers. Our approach is to give you the tools you need in your organization to successfully lead and manage teams that in turn create extraordinary customer experiences turning customers into advocates of your business. Clients and program attendees value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.
Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.
With my experience in this business, I have learned there is no “one size fits all” when it comes to developing a great team. By hiring and investing in the right people, helping them become a strong team, you will see that work culture and profitability is greatly improved. From facilitating planning and training sessions to customer experience training, I customize a plan to address any and all challenges your organization faces.
With years of experience, Karen Butcher shares her leadership knowledge to train and elevate your bank’s team to achieve your goals.
Karen Butcher is a former teacher, Mary Kay Sales Director, and trainer whose career journey led her to leave the corporate world to train and coach women and men who want to elevate their leadership skills, lead productive teams, and achieve their goals.
Karen is a Certified Bank Training Professional who earned her credential in 2016. She is a Senior Training Consultant for Interaction Training and VK Solutions and travels the country facilitating bank supervisor training.
In addition, Karen works part-time with Leadership Kentucky as the program coordinator for BRIGHT Kentucky, a new program for young professionals in the 54 counties of the Appalachian Regional Commission.
Karen’s passion for people is evident and she knows what is required to become a leader who people want to follow. She believes it’s time for a new leadership philosophy where leaders hold themselves and their teams accountable and let go of outdated practices.
Karen is a faith-filled woman who is courageous, resilient, and compassionate. She is driven to partner with clients who desire to elevate their skills and gain the courage to take new action.
When not traveling, playing with their grandson Teddy and visiting family, Karen and her husband Gene stake their claim in Central Kentucky where Gene raises sheep on his family farm.
WHAT CLIENTS ARE SAYING
“Despite years of banking experience Vicki used plain English. No big banking words that were hard to understand. I especially appreciated that. It was very enlightening for me.”
Relationship & Business Development School Attendee
“Vicki is an awesome presenter. Have enjoyed her since Fundamentals. Great mentor and feel she is a great resource. Kept everyone very involved and engaged. Have never pictured myself as a leader, but this session emphasized that everyone is a leader in some aspect.”
Ethical Leadership Session Attendee
“Vicki provided a great perspective based on her experience. We enjoyed the case studies how she encouraged students to participate in the discussion.”
NBA/KBA Banking School
“Vicki worked with our community bank for several months. She is great at developing people and building relationships and focusing in on staff’s key strengths. She also implemented a plan and keeps us on task to complete it!”
Community Bank Client
“Vicki is a great facilitator! I really appreciate her ability to keep us on task and focus on the results that our bank can achieve.”
Training Session Attendee
“Vicki always related her message back to banking and how to apply it to our individual organizations. She definitely got me thinking, and I took lots of notes!”
Supervisor Bootcamp Attendee
“I really enjoyed the training session. I love how Vicki used video clips and group activities specific to banking world. She presented ideas that we could implement, not just a broad overview.”
Team Building Session Attendee
“Vicki did an outstanding job at our program today. Hands down the best session we’ve had thus far. Her ability to make the lessons directly applicable to banking was extremely beneficial.”
Team Building Session Attendee
“I just want to reiterate how much I enjoyed your presentation and practical solutions to many branch problems / concerns. I can tell that you “like people,” and your teachings are designed to make the life of community bankers BETTER!!”
Bank Manager School Attendee
“Vicki has demonstrated organizational skills to assist organizations with projects. She works collaboratively with staff and they view her as a resource to help them get to completion. I would recommend Vicki for any number of assignments from employee training to strategic planning for your organization.”