Banking veteran Vicki Kraai draws from her 25+ years of experience to ensure your bank’s success.
What if you train them and they leave? What if you don’t and they stay?
Vicki is Owner/Founder of VK Solutions, a consulting company. Vicki’s 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki’s many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program. She has a passion for developing people for success in their roles and careers. Our approach is to give you the tools you need in your organization to successfully lead and manage teams that in turn create extraordinary customer experiences turning customers into advocates of your business. Clients and program attendees value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.
Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.

With my experience in this business, I have learned there is no “one size fits all” when it comes to developing a great team. By hiring and investing in the right people, helping them become a strong team, you will see that work culture and profitability is greatly improved. From facilitating planning and training sessions to customer experience training, I customize a plan to address any and all challenges your organization faces.
With years of experience, Karen Butcher shares her leadership knowledge to train and elevate your bank’s team to achieve your goals.
Karen Butcher is a former teacher, Mary Kay Sales Director, and trainer whose career journey led her to leave the corporate world to train and coach women and men who want to elevate their leadership skills, lead productive teams, and achieve their goals.
Karen is a Certified Bank Training Professional who earned her credential in 2016. She is a Senior Training Consultant for Interaction Training and VK Solutions and travels the country facilitating bank supervisor training.
In addition, Karen works part-time with Leadership Kentucky as the program coordinator for BRIGHT Kentucky, a new program for young professionals in the 54 counties of the Appalachian Regional Commission.
Karen’s passion for people is evident and she knows what is required to become a leader who people want to follow. She believes it’s time for a new leadership philosophy where leaders hold themselves and their teams accountable and let go of outdated practices.
Karen is a faith-filled woman who is courageous, resilient, and compassionate. She is driven to partner with clients who desire to elevate their skills and gain the courage to take new action.
When not traveling, playing with their grandson Teddy and visiting family, Karen and her husband Gene stake their claim in Central Kentucky where Gene raises sheep on his family farm.
