Banking veteran Vicki Kraai draws from her 25+ years of experience to ensure your bank’s success.

What if you train them and they leave? What if you don’t and they stay?

Vicki is Owner/Founder of VK Solutions, a consulting company. Vicki’s 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki’s many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program. She has a passion for developing people for success in their roles and careers. Our approach is to give you the tools you need in your organization to successfully lead and manage teams that in turn create extraordinary customer experiences turning customers into advocates of your business. Clients and program attendees value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.

Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.

With my experience in this business, I have learned there is no “one size fits all” when it comes to developing a great team. By hiring and investing in the right people, helping them become a strong team, you will see that work culture and profitability is greatly improved. From facilitating planning and training sessions to customer experience training, I customize a plan to address any and all challenges your organization faces.

With years of experience, Karen Butcher shares her leadership knowledge to train and elevate your bank’s team to achieve your goals.

Karen Butcher is a former teacher, Mary Kay Sales Director, and trainer whose career journey led her to leave the corporate world to train and coach women and men who want to elevate their leadership skills, lead productive teams, and achieve their goals.

Karen is a Certified Bank Training Professional who earned her credential in 2016. She is a Senior Training Consultant for Interaction Training and VK Solutions and travels the country facilitating bank supervisor training.

In addition, Karen works part-time with Leadership Kentucky as the program coordinator for BRIGHT Kentucky, a new program for young professionals in the 54 counties of the Appalachian Regional Commission.

Karen’s passion for people is evident and she knows what is required to become a leader who people want to follow. She believes it’s time for a new leadership philosophy where leaders hold themselves and their teams accountable and let go of outdated practices.

Karen is a faith-filled woman who is courageous, resilient, and compassionate. She is driven to partner with clients who desire to elevate their skills and gain the courage to take new action.

When not traveling, playing with their grandson Teddy and visiting family, Karen and her husband Gene stake their claim in Central Kentucky where Gene raises sheep on his family farm.

WHAT CLIENTS ARE SAYING

Essential Teller Issues attendee

“This program made me feel very excited to go back to work and play my role with a more inspiring attitude.”

Essential Teller Issues Attendee

Supervisor Bootcamp attendee

“I have a lot of great material to take back and share with the other managers.”

Supervisor Bootcamp Attendee

Supervisor Bootcamp attendee

“Vicki was extremely encouraging, knowledgeable and organized, most of all she was very humble.”

Supervisor Bootcamp attendee

Relationship & Business Development School Attendee

“Despite years of banking experience Vicki used plain English. No big banking words that were hard to understand. I especially appreciated that. It was very enlightening for me.”

Relationship & Business Development School Attendee

Ethical Leadership Session Attendee

“Vicki is an awesome presenter. Have enjoyed her since Fundamentals. Great mentor and feel she is a great resource. Kept everyone very involved and engaged. Have never pictured myself as a leader, but this session emphasized that everyone is a leader in some aspect.”

Ethical Leadership Session Attendee

Women in Banking Session Attendee

“Vicki was very good, very inspiring and her presentation had great content. Great takeaways.”

Woman in Banking Session Attendee

NBA/KBA Banking School

“Vicki provided a great perspective based on her experience. We enjoyed the case studies how she encouraged students to participate in the discussion.”

NBA/KBA Banking School
Attendee

NBA/KBA Banking School

“Vicki rocked! I enjoyed her personal insight and how she kept our group engaged.”

NBA/KBA Banking School
Attendee

Community Bank Client

“Vicki worked with our community bank for several months. She is great at developing people and building relationships and focusing in on staff’s key strengths. She also implemented a plan and keeps us on task to complete it!”

Community Bank Client
Bank Employee

Coaching Session Attendee

“Vicki’s coaching sessions are so helpful! I enjoyed her personal insight and how she can keep groups engaged.”

Coaching Session Attendee
Bank Employee

Training Session Attendee

“Vicki is a great facilitator! I really appreciate her ability to keep us on task and focus on the results that our bank can achieve.”

Training Session Attendee
Bank Employee

Supervisor Bootcamp Attendee

“Vicki always related her message back to banking and how to apply it to our individual organizations. She definitely got me thinking, and I took lots of notes!”

Supervisor Bootcamp Attendee
Bank Employee

Team Building Session Attendee

“I really enjoyed the training session. I love how Vicki used video clips and group activities specific to banking world. She presented ideas that we could implement, not just a broad overview.”

Team Building Session Attendee
Pinnacle Bank

Team Building Session Attendee

“Vicki did an outstanding job at our program today. Hands down the best session we’ve had thus far. Her ability to make the lessons directly applicable to banking was extremely beneficial.”

Team Building Session Attendee
Pinnacle Bank

Mike Hatton

“I just want to reiterate how much I enjoyed your presentation and practical solutions to many branch problems / concerns.  I can tell that you “like people,” and your teachings are designed to make the life of community bankers BETTER!!”

Mike Hatton
Bank Manager School Attendee

Mark Hansen

“Vicki has demonstrated organizational skills to assist organizations with projects. She works collaboratively with staff and they view her as a resource to help them get to completion. I would recommend Vicki for any number of assignments from employee training to strategic planning for your organization.”

Mark Hansen
President, West Gate Bank Mortgage

VK Solutions is transitioning to InterAction Training

What does that mean for VK Solutions clients? It means we are growing to serve you better. Vicki and the team are still here for you, we are not going away we are simply adding to our team and our services we offer you! Come check us out on Interaction-training.com as we have expanded what we can do for you!

Visit InterAction Training